Information about 2019 Novel Coronavirus (COVID-19) Infection
Free Testing for Residents with No Symptoms
(Kyoto prefectural project to improve the testing environment for asymptomatic patients infected with the novel coronavirus)
1. Purpose of the free testing
In order to prevent the spread of the novel coronavirus infection and to help people recover their daily lives, a test to confirm a negative result will be conducted free of charge to those who have not been vaccinated due to health reasons, etc., and to those who are concerned about having been infected when the infection tends to spread.
The test results are valid only for the "Vaccination and Testing Package System", and do not indicate a diagnosis of whether the test subject is a patient of the novel coronavirus infection or not.
2. Overview of the free testing
【Vaccination and Testing Package Program】
・Target residents: Patients with no symptoms such as a fever who are unable to get vaccinated due to health reasons such as underlying health conditions or side effects of the vaccination
・Residents with no symptoms such as a fever who are under 12 years
The free testing will be conducted in the case that:
A prefectural resident takes the test necessary to comply with measures of private sectors to confirm vaccination histories and negative test results when he/she is about to carry out socio-economic activities such as eating and drinking, events, travel and home visits (Vaccination and Testing Packages Program)
Vaccination and Testing Package Program（PDF：77KB）
【General testing service program at the time when the infection is spreading】
Target residents: Residents with no symptoms such as fever who are concerned about having been infected as they are in an environment with a high risk of infection.
(It does not matter whether you have been vaccinated or not, as long as you are a resident of Kyoto Prefecture.)
The free testing will be conducted in when:
・A prefectural resident who is concerned about having been infected take the test to comply with the request of the Governor for the testing in accordance with Article 24, Paragraph 9 of the Special Measures Law;
・A prefectural resident takes the test necessary to comply with measures of private sectors to confirm vaccination histories and negative test results when he/she is about to carry out socio-economic activities such as eating and drinking, events, travel, home visits (Vaccination and Testing Packages Program)
General testing service program at the time when the infection is spreading（PDF：81KB）
3. Flow of the testing
・Fill out the application form at the testing site.
・Present your ID card: Driver's license, My Number Card, health insurance card, student ID card, etc.
・Those who are 15 years old or younger must be accompanied by a parent or guardian, and those who are 18 years old or younger must have a consent※ of a parent or guardian.
※When you apply for the test, you need to provide name, telephone number, and e-mail address of your parent or guardian, and your relationship to them.
PCR test, etc. or quantitative antigen test
(The testing method differs depending on the testing venue. Please check from the list of testing operators)
A notice of testing results will be issued.
Expiration dates of the notice of the testing result are as follows:
For PCR test, etc.: Specimen collection date + 3 days
For qualitative antigen test: Specimen collection date + 1 day
Please be advised that the testing operators offer services in Japanese only.
1 Please note that those testing operations are subject to availability.
2 Due to the limited number of test kits, some testing operators may require appointments in advance.
・The test results are valid only for the "Vaccination and Testing Package System", and do not indicate a diagnosis of whether the test subject is a patient of the novel coronavirus infection or not.
・If the test result turns to be positive, please make sure to contact a medical institution or the Kyoto Novel Corona Medical Consultation Center (TEL: 075-414-5487 / 24 hours a day, 365 days a year), and seek a medical attention immediately. When traveling, please wear a mask and refrain from using public transportation to avoid infecting others.
・Even if the test result turns to be negative, it does not eliminate the possibility of having been infected, so please continue to take thorough measures to prevent the infection (avoidance of three Cs - closed spaces, crowded places and close-contact settings, wearing a mask, disinfecting hands and fingers, and ventilation).
Kyoto Prefectural Call Center for Novel Corona Testing Environment Improvement Project (Kyouto-fu shingata corona kensa kankyou seibi jigyo call centa)
TEL: 075-254-8133 (in Japanese only)
Open: 9:30 a.m. to 5:30 p.m. from Monday through Saturday, (Closed on Sundays and holidays)
Consultation, medical examination and testing system for the 2019 Novel Coronavirus (COVID-19)Infection
- If you have symptoms such as a fever, cough, loss of taste and/or smell, etc., please first call a nearby medical institution (clinic or hospital of your local area).
- Please undergo a medical examination at a time specified by the medical institution. PCR testing for detecting COVID-19 or the influenza virus is conducted based on the diagnosis of a doctor (or you will be referred to a medical institution that can carry out PCR testing)
- If you do not have a family doctor or if your inquiry is at night or during a time when medical institutions are closed, please contact the Kyoto Novel Coronavirus Medical Consultation Center.
Kyoto Novel Coronavirus Medical Consultation Center
Operating hours: 24/7 support
Telephone number: 07
＜Supported languages: English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai＞
※Vietnamese support is only available from 10:00 - 20:00
※Thai support is only available from 9:00 - 18:00
For other language support services, please contact Kyoto Prefecture Multilingual Living Consultation Service.
(Available from 10:00 – 17:00 (except for the second and fourth Tuesdays of each month, and during the New Year’s holidays)
To all prefectural residents and visitors
Please abide by the following points:
These should be carried out alongside any other measures you would normally take to protect yourself against influenza.
2019 Novel Coronavirus (COVID-19) Infection
With the ongoing coronavirus infection, it’s important to understand what the symptoms are and how to best protect yourself and limit the spread of infection.
- The main symptoms are a fever, coughing, general fatigue, and a loss of taste and/or smell. There are cases where COVID-19 can lead to pneumonia and, ultimately, death.
- Infection occurs most commonly when in close proximity to other people, avoiding the “three Cs” is a simple way to remember this. The three Cs are closed spaces, crowded places, and close-contact settings, do your best to avoid these conditions.
Key points for washing your hands
- After washing your hands, dry your hands thoroughly with a clean towel or with disposable paper towels. When using alcohol-based hand sanitizers, thoroughly rub it into your hands until dry. (If you leave your hands wet, the virus has a chance of surviving and sticking to your hands.) Make sure to wash each finger individually and thoroughly, along with the tips and the nails.
- When your hands have touched various surfaces, there is a chance that germs could be present. Before washing your hands, do not touch your eyes, nose, mouth and other parts of you face as it increases the risk of infection.
About wearing a mask
- Wear a mask to avoid possibly passing on infections to other people.
- When meeting with people face to face and you’re coming into close contact (a distance of approximately 2 meters, or the length of space for both people to reach out their arms) for set periods of time, and environments where you will be mixing with large numbers of people, there is a high risk of infection. To protect yourself in situations where it’s easy to spread infections, you should consistently wash your hands and follow mask wearing rules.
- Wear the mask correctly (Firmly covering up to and including your nose)
- Be sure to wear a mask when going to crowded places, when near people who are sneezing or coughing, or when you yourself have been coughing or sneezing.
- When wearing a mask, refrain from touching it when possible.
These measures aren’t just to prevent the spread of 2019 Novel Coronavirus (COVID-19) Infection, but also to prevent the spread of influenza and the common cold. Please follow the fundamentals of infection control measures.
Further information for the infection can be found at the Ministry of Health, Labour and Welfare's webpage listed below:
Support systems for International Residents and tourists
For living support for international residents, please contact the Kyoto Prefecture International Residents General Consultation Service：https://www.kpic.or.jp/english/information/livingconsultation.html（External link）
For the support systems that are available to working international residents, please contact the International Residents Labour Advice Dial service：
For Foreigners Working in Companies https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/koyou_roudou/koyou/jigyounushi/page11_00003.html（External link）
Telephone Consultation Service for Foreign Workers https://www.checkroudou.mhlw.go.jp/soudan/foreigner_eng.html（External link）
Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year.Please feel free to call for tourist information or assistance in case of accidents or emergencies including novel coronavirus. Support is available in English, Chinese,and Korean,please contact them using the following number：050-3816-2787
Miscellaneous links for further information
【Ministry of Justice】Information about the Novel Coronavirus（easy Japanese）
【Council of Local Authorities for International Relations（CLAIR）】Information about the Novel Coronavirus（easy Japanese）
【AMDA International Medical Information Center】The New Coronavirus Multilanguange Consultation Center
【NHK WORLD】Information about the Novel Coronavirus
【Ministry of Justice】Information related to New Coronavirus Infection(COVID-19) from Immigration Services Agency
【Organization for Technical Intern Training】Information for technical intern trainees
Update of 2019 Novel Coronavirus (COVID-19) Infection
- 【March 4th, 2022】Measures by Kyoto Prefecture in response to the extension of the period of the priority measures（PDF：204KB）
- 【February 18th, 2022】Measures by Kyoto Prefecture in response to the extension of the period of the priority measures（PDF：204KB）
- 【January 27th, 2022】To all residents of Kyoto Prefecture（PDF：39KB）
- 【January 25th, 2022】Response to the rapid spread of the Omicron variant（PDF：154KB）
- 【January 12th,2022】In order to prevent the spread of the infection while continuously carrying out our socio-economic activities（PDF：179KB）
- 【December 24th,2021】To all residents of Kyoto Prefecture（PDF：71KB）
- 【December 24th,2021】Be cautious to avoid any risk of infection over the holiday season!（PDF：151KB）
- 【November 25th,2021】For all of us to avoid becoming infected and infecting others（PDF：212KB）
- 【October 18th,2021】New Normal from October 22nd（PDF：228KB）
- 【October 1st,2021】Ａ message from the Governor To everyone in Kyoto Prefecture（PDF：32KB）
- 【September 28th,2021】Measures to reduce the risk of infection（PDF：197KB）
- 【September 9th,2021】State of Emergency in KyotoPrefecture（PDF：254KB）
- 【September 10th,2021】 Information on the large-scale Moderna vaccination program managed by Kyoto Prefecture(September 10th, 2021)（PDF：181KB）
- 【August 20th,2021】A message from the Governor To everyone in Kyoto Prefecture（PDF：38KB）
- 【August 17th,2021】State of Emergency in KyotoPrefecture（PDF：240KB）
- 【August 17th, 2021】AstraZeneca Vaccine（PDF：109KB）
- 【August 12th, 2021】Upcoming measures based on the spread of COVID-19 infection（PDF：252KB）
- 【July 30th, 2021】To the residents of Kyoto Prefecture（PDF：43KB）
- 【July 30th, 2021】Priority COVID-19 Measures in Kyoto Prefecture（PDF：224KB）
- 【July 21st, 2021】Upcoming measures to curb a resurgence of COVID-19（PDF：183KB）
- 【July 8th, 2021】Upcoming measures to curb a resurgence of COVID-19（PDF：172KB）
- 【June 21th, 2021】To the residents of Kyoto Prefecture（PDF：92KB）
- 【June 18th, 2021】Stronger COVID-19 measures（PDF：229KB）
- 【June 11th, 2021】Information on the large-scale vaccination program managed by Kyoto Prefecture（PDF：120KB）
- 【May 28th, 2021】To the residents of Kyoto Prefecture（PDF：41KB）
- 【May 28th, 2021】State of Emergency in Kyoto（PDF：169KB）
- 【May 18th, 2021】State of Emergency in Kyoto（PDF：240KB）
- 【May 18th,2021】To all those residing in and operating businesses in Kyoto Prefecture（PDF：95KB）
- 【May 7th, 2021】State of Emergency in Kyoto（PDF：227KB）
- 【May 7th, 2021】Measures for everyone to prevent the spread of infection!（PDF：89KB）
- 【May 7th, 20219】To the residents of Kyoto Prefecture（PDF：51KB）
- 【April 28th, 2021】To all residents and business owners of Kyoto Prefecture （PDF：84KB）
- 【April 23rd, 2021】A state of emergency in Kyoto（PDF：254KB）
- 【April 23rd, 2021】Basic measures to prevent a resurgence in infections（PDF：88KB）
- 【April 16th, 2021】Sronger COVID-19 Measures in Kyoto（PDF：150KB）
- 【April 16th, 2021】Request to prevent a resurgence in infections（PDF：91KB）
- Stronger COVID-19 Measures in Kyoto（PDF：140KB）
- 【March 18th, 2021】Upcoming measures to prevent a resurgence of COVID-19 infections（PDF：139KB）
- 【March 10th, 2021】Measures to prevent resurgence of COVID-19 infection on the next stage（PDF：140KB）
- 【February 26th, 2021】Transitioning from the state of emergency to the next stage（PDF：142KB）
- State of emergency in Kyoto Prefecture to prevent the spread of the novel coronavirus infection（PDF：126KB）
- 【February 22nd, 2021】Upcoming measures based on the current situation of COVID-19 infection cases（PDF：102KB）
- 【January 12th, 2021】State of emergency in Kyoto Prefecture to prevent the spread of the novel coronavirus infection （PDF：126KB）
- 【January 8th, 2021】Upcoming measures based on the spread of the COVID-19 infection cases（PDF：186KB）
- Message from the Kyoto Prefectural Government, Kyoto Medical Association, etc.（PDF：58KB）
- 【December 17th, 2020】Upcoming measures prior to the New Year’s holidays（PDF：176KB）
- 【December 9th, 2020】Upcoming measures based on the current COVID 19 situation（PDF：109KB）
- 【November 27th, 2020】Upcoming measures based on the current COVID 19 situation（PDF：540KB）
- 【November 19th, 2020】Upcoming measures based on the current COVID-19 situation（PDF：572KB）
- 【October 23rd, 2020】Preparations henceforth for an influenza epidemic（PDF：537KB）
- 【September 25th, 2020】Upcoming measures based on the current COVID-19 situation（PDF：313KB）
- 【September 1st, 2020】Upcoming measures based on the current COVID-19 situation（PDF：277KB）
- 【August 1st, 2020】Request to the residents of Kyoto Prefecture（PDF：168KB）
- 【July 31st, 2020】Upcoming response to the situation of progressing to the special warning level （PDF：314KB）
- 【July 22nd, 2020】Upcoming response to the spread of infections（PDF：541KB）
- 【July 15th, 2020】Future approach for countermeasures given to the situation of progressing to the warning level（PDF：225KB）
- 【June 29th, 2020】Request to the residents of Kyoto Prefecture（PDF：107KB）
- 【May 27th, 2020】Future approach for countermeasures against the Novel Coronavirus infection （PDF：858KB）
- 【May 21st, 2020】Policies following lifting of the state of emergency（PDF：538KB）
- 【10th April, 2020】Request for the declaration of a state of emergency（PDF：37KB）
- 【8th April, 2020】Governor's message to the residents of the prefecture（PDF：49KB）
- 【14th February , 2020】 Summary of information regarding the novel Coronavirus for international residents（PDF：249KB） （日本語版）（PDF：123KB）
- 【30th January , 2020】 Summary of information regarding the new type of Coronavirus for international residents（PDF：246KB） （日本語版）（PDF：115KB）
- 【24th January, 2020】Regarding the new type of Coronavirus that has been identified in the Wuhan, Hubei Province in China（PDF：184KB）